Posted: July 7, 2015 by Jo Rogers
Most marketing doesn’t work…. It is progressively more expensive and results seem to be harder to come by.
Meanwhile most marketing is dull, unremarkable, unfocused and doesn’t focus on benefits. There is no great commitment, no great customer engagement and cost of client acquisition is rising.
It just doesn’t work like it used to. And that is a fact.
I would like to construct an argument.
I am more than happy to provide evidence for all of the above but let’s just take these points as read. The marketing landscape is looking pretty fragile.
So, what is stand-out marketing?
For me, ‘stand-out’ is about challenging and shaking the industry (and not simply about gimmicks) and ‘marketing’ is about revenue generating (which it should be). So, ‘stand-out marketing’ is inventing (new) methods to disrupt the normal way your industry conducts business.
We can now map out how to make your marketing stand out.
How to start creating some stand-out, disruptive marketing
To improve your whole approach to marketing you need to ask five questions of your customers and your business. This can be a quick’n’dirty exercise (grab a room with a flipchart and some of the key people in the business) or it can be constructed in a more methodical manner incorporating some research.
Ask the following five questions:
A few more clues might be required here.
You could sell on low price, high price, no price, payment by results, by being the best/slowest/fastest/first… I am sure you get the idea.
When everyone goes zig, you could go zag.
After all, why should people bother to buy from you when they can buy from the competition, especially when the competition might well be cheaper or faster or friendlier? To blindly follow the pack is a mug’s game; in a team of husky dogs pulling a sledge, the only ones with a good view are the ones at the front!
What I refer to as stand-out or disruptive marketing is an alternative to the way you do things now. In your heart of hearts you know that you could be doing so much more. To quote Jerry Garcia: “You do not merely want to be considered just the best of the best. You want to be considered the only ones who do what you do.”
It works for Innocent, Tom’s shoes, Happy Computers, Ben and Jerry’s, TED talks, Hobbs House Bakery, Dans Le Noir and Dorset Cereals. These are all businesses with strong ethical motivations who are really well-connected to their customers.
Maybe it will work for you?